Troubleshooting Plumbit services

The Services menu is missing#

1. Confirm Plumbit Extensions is installed and active.
2. Confirm the account role can manage the service post type.
3. Reload the dashboard and check for an extension or PHP error.

The Service post type is registered by the companion plugin, not by the theme's single-Service template.

A Service cannot be published#

Record the exact WordPress message. Check the account permission, required title/content, media upload response, and any PHP or browser-console error. Do not change plugin or theme files based only on a generic publish failure.

A Service is missing from a widget#

1. Check publication status#

   Post Type mode queries published Service records.

2. Check the source mode#

   Confirm whether the widget uses Post Type, Content List, or Single Service mode.

3. Check the selected source#

   Review manual items when the widget is not querying the Service post type.

4. Check taxonomy filtering#

   Review Filter services by category and Service Category.

5. Check limits and ordering#

   Review the item count, Items Per Page, pagination, and Order by title.

6. Check cache last#

   Refresh only the relevant page or generated output after the source and query are correct.

The wrong Service content appears#

Confirm the widget is using the intended Service record. In Post Type mode, the title and reusable short description come from the Service. In Content List or Single Service mode, direct text may be stored in Elementor instead. Check the page's Structure panel when more than one Services widget is present.

The Service image is missing#

1. In Post Type mode, check the Service featured image.
2. In manual mode, check the widget's image control.
3. Confirm the image URL still loads and is not blocked by an optimization or permission layer.
4. Regenerate image sizes only when the affected image-size pipeline is known to be the cause.

The Service order is wrong#

Manual item order and query order are different. For a queried list, inspect Order by title, category filtering, pagination, and item limits. Plumbit does not provide a global drag-and-drop ordering workflow for Services.

The Service page returns 404#

1. Confirm the Service is published.
2. Confirm the Service URL and configured Service slug.
3. Check for a conflicting slug or a changed permalink structure.
4. If the published record remains 404, collect the exact URL and escalate the rewrite issue safely.

Do not repeatedly change permalink settings without a backup and a clear reason.

Service changes remain stale#

Separate an unsaved record, the wrong Service record, an Elementor widget setting, a different excerpt-like source, and a cache layer. Save the correct source record first. Then update the Elementor page when its settings changed and refresh only the relevant page, generated files, page cache, browser cache, or CDN cache when those layers are actually present.

The Elementor Services widget is missing#

1. Confirm Elementor and Plumbit Extensions are active.
2. Open the Elements panel and check the Plumbit category.
3. Reload the editor after confirming the dependency state.
4. Check the browser console for a registration or JavaScript error.

Do not reinstall every plugin as the first response.

A critical error appears#

Collect the full error, Service URL, whether the failure is in the admin or frontend, Plumbit and Plumbit Extensions versions, Elementor and WordPress versions, PHP version, and recent changes. Do not send passwords.

Use Getting support for Plumbit when the safe checks do not identify the cause.

Expected result#

You can isolate whether the issue belongs to the Service record, widget source/query, theme template, permalink state, or a cache layer before escalating. Identify the actual cache layer before clearing it.

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